Shipping Policy

At MAR•MON, we strive to ensure that your shopping experience is as smooth and efficient as possible. Our goal is to get your orders to you quickly and safely. Below, you'll find important information regarding our shipping policies.

Processing Time

All orders are processed within 1–3 business days, excluding weekends and holidays.
Orders placed after 12:00 PM (noon) will be processed the following business day.
We strive to fulfill orders as quickly as possible, but please note that processing times may be longer during peak seasons, such as holidays or promotional events.

Shipping Rates

Shipping costs are calculated at checkout based on your order's weight, size, and destination.
We offer various shipping options, including standard, expedited, and express delivery. Rates and estimated delivery times will be displayed during checkout.

Shipping Methods & Delivery Times

We partner with reliable carriers such as UPS, to ensure safe and timely delivery. Estimated delivery times are as follows:

Standard Shipping: [5–8] business days (depending on location)
Expedited Shipping: [3–4] business days
Express Shipping: [1-3] business days

Please note that delivery times are estimates and can vary depending on factors such as weather, customs clearance (for international orders), or unforeseen delays by the carrier.

International Shipping

We are pleased to offer international shipping to many countries. Shipping rates and delivery times will be calculated at checkout based on your location. Please be aware of the following:

Customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in their country.
International orders may take longer to process and ship due to customs clearance and other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on the carrier's website. If you have any issues with tracking, please feel free to contact our customer service team.

Address Accuracy

Please ensure that the shipping address provided at checkout is correct and complete. We are not responsible for delays or issues caused by incorrect or incomplete addresses. If you need to make changes to your order after it has been placed, please contact us as soon as possible.

Lost or Damaged Items

We take great care in packaging your items to ensure they arrive safely. However, if your order arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue, whether that means replacing the damaged item or initiating a claim with the carrier.

Returns and Exchanges

For information on returns, exchanges, and refunds, please visit our Returns & Exchanges Page.

Contact Us

If you have any questions about our shipping policy, need assistance with your order, or require further clarification, please don't hesitate to contact us:

Email: marmonparty@gmail.com

Thank you for shopping at MAR•MON. We appreciate your business and look forward to delivering your order!